Personalised skin & hair treatment, backed by clinical care.
Prescription skincare and hair loss treatment designed around your goals, treatment history, and prescriber review.
Clinical treatment with a more personal point of view.
Your skin and hair are personal. Your treatment should be too. Root & Radiance combines guided online care with prescription treatment selected around your needs.
Choose a customiser if you would like help finding your route, or explore skin and hair treatments directly if you already know where you want to begin.
Personalised online care
Complete your assessment privately, from home, at a time that suits you.
Prescriber reviewed
Prescription treatment is supplied only after clinical suitability has been reviewed.
Delivered discreetly
Free UK delivery in plain packaging, typically within 3 to 5 working days after dispensing.
SkinCare designed around your skin.Start skin customiser →
HairA clearer route through hair loss.Start hair customiser →Real Customers, Real Results
Personalised skin and hair treatment plans, reviewed by UK prescribers and dispensed by a UK registered pharmacy.
Shared with permission
Results may vary
GPhC registered pharmacy partner
Discreet UK delivery
The consultation was simple and the treatment plan felt tailored to my skin. Clear instructions, quick delivery and helpful follow-up information.
Really impressed with how straightforward the process was. I liked that everything was reviewed properly before anything was supplied.
The process felt professional from start to finish. The questions were thorough and the aftercare information was clear.
Easy to complete online and I felt reassured knowing the order was reviewed before being approved. Packaging was discreet and delivery was quick.
I liked that the treatment was not just a standard product. The consultation helped match the option to my concerns and skin type.
Professional service, clear instructions and the whole process was easier than booking a clinic appointment.
Individual results vary. Images and testimonials are shared with permission. Treatment is subject to an online consultation and prescriber approval.
The Root & Radiance difference
A more personal route through prescription skincare and hair treatment, with guided choices, clinical review, and clear next steps from consultation to delivery.
Simple online access, with clinical oversight.
Choose your route
Begin with the skin customiser, hair customiser, or a direct treatment page.
Tell us about you
Complete questions about your goals, treatment history, health, and suitability.
Clinical review
A prescriber reviews your information before prescription treatment can be supplied.
Delivered to your door
If suitable, treatment is dispensed and sent free in discreet packaging.
Support for skin that changes with you.
Explore personalised routes for acne, pigmentation, melasma, redness-prone skin, fine lines, uneven texture, and visible skin ageing.
A treatment route shaped around your hair.
Build a personalised route based on your thinning pattern, preferred format, treatment history, and goals, with topical and oral options where suitable.
Find the route that feels relevant to you.
Explore common skin and hair concerns, then complete an assessment so suitability can be considered properly.
Acne
Explore prescription routes for acne, congestion, redness, and post-acne marks.
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Pigmentation
Find options for melasma, uneven tone, dark marks, and longer-term skin goals.
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Tretinoin
Explore prescription tretinoin strengths for acne, texture, pigmentation, and skin renewal.
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Hair loss
Explore topical, oral, and personalised routes for thinning and pattern hair loss.
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Tretinoin, in a strength suited to your route.
Tretinoin is a prescription treatment. Complete the consultation accurately so a prescriber can assess whether it is suitable for you.
Tretinoin 0.025%
30g cream. A common starting strength for people who are new to tretinoin.
Tretinoin 0.05%
30g cream. A mid-strength option generally intended for more experienced users.
Tretinoin 0.1%
30g cream. The highest listed strength, for established tolerance where clinically appropriate.
Some prescription treatments are not suitable during pregnancy or while trying to conceive. Always complete your questionnaire accurately.
More ways to find care that fits.
Guided and direct routes
Use a customiser for guidance or go straight to a treatment or concern page.
Skin and hair in one place
Navigate by concern, ingredient, treatment format, or personalised route.
Designed for clarity
A simpler online journey, with suitability reviewed before prescription supply.
Online prescription skincare and hair treatment in the UK.
Root & Radiance combines personalised treatment design with prescriber review to provide a more tailored approach to prescription skincare and hair loss treatment in the UK.
Skin pathways can support concerns including acne, pigmentation, melasma, redness-prone skin, uneven texture, and visible skin ageing. Hair pathways can support thinning, shedding, and pattern hair loss.
Start with the skin customiser or hair customiser, or explore tretinoin, the skincare hub, and the hair care hub.
Helpful guides for a more informed choice.
What you may want to know.
For anything not covered here, our support team can help point you in the right direction.
Do I need a consultation?
Yes. Treatments are supplied following an online questionnaire and prescriber review. Prescription-only treatment is supplied only if clinically suitable.
Should I use a customiser or go straight to a treatment page?
If you know which treatment you want, you can go directly to its page. If you are unsure, the skin customiser or hair customiser is the better starting point.
How long does delivery take and is it free?
Delivery is free on all products. Once your consultation is approved and your order is dispensed, delivery typically takes 3 to 5 working days.
Is the packaging discreet?
Yes. Orders are sent in plain, discreet packaging with no external indication of the contents.
Which route should I choose for acne or pigmentation?
The most appropriate treatment depends on your concern, skin type, tolerance, medical history, and previous treatment. The skin customiser is a useful place to begin.
Which route should I choose for hair loss?
The best route depends on your pattern of thinning, treatment history, and whether you prefer topical or oral treatment. Start with the hair customiser for a guided route.
Can I use these treatments during pregnancy?
Some prescription treatments are not suitable during pregnancy or while trying to conceive. Complete your questionnaire accurately so suitability can be reviewed properly.